SpaceX has introduced new 12-month residential service plans, significantly reducing the cost of its dish and router from the standard price of $349 to $0 in select markets while maintaining the existing monthly fee. Customers are given a 30-day period to test the equipment, with the option of a full refund if it is returned within that time frame. However, there are specific conditions that users need to keep in mind as outlined in the fine print.
For instance, changing the service address or canceling the subscription could incur a fee equivalent to the hardware’s cost, prorated based on usage. Additionally, some users may face a one-time “demand surcharge” of roughly $100 in regions experiencing high demand for services from SpaceX.
This new offering could present an attractive opportunity for potential subscribers. For instance, in the Netherlands, the standard Residential plan usually costs €349 for the kit alongside a monthly fee of €50. The latest 12-month plan reduces the hardware fee to €0 while keeping the monthly rate unchanged. The change fee remains listed at €349. It seems that SpaceX’s strategy is to attract more monthly subscribers by lowering the initial cost of entry, compensating for any lost revenue on hardware.
Initially introduced discreetly in various countries over the past month, the 12-month residential plan is now being promoted worldwide. It is available in select markets across the US, Canada, UK, Australia, and New Zealand, as well as throughout most European nations. In Croatia, however, the offer is limited to the smaller and slower Starlink Mini kit.
